Privacy Policy
ME Roofing Leicester (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy—together with our [Terms of Use] and [Cookie Policy]—explains how we collect, use, store, and protect your information when you interact with our website, services, or communications.
Data Controller
For the purposes of the UK General Data Protection Regulation (GDPR), the data controller is:
ME Roofing Leicester
56 Morcote Rd, Leicester LE3 1QX, United Kingdom
Email: me.roofing01@gmail.com
Phone: +44 7860 658703
Registered in the United Kingdom
Information We Collect
We may collect and process the following types of personal information:
Enquiry & Contact Form Data – Details you provide through our contact forms, email, or phone calls when requesting a quote or service.
Client Project Information – Information shared to carry out roofing work or related services.
Newsletter Subscription (if applicable) – Your email address, stored securely by a third-party provider (e.g. Mailchimp). You can unsubscribe at any time.
Order & Payment Information – Managed securely through trusted third-party payment processors.
Communication Records – Emails, messages, and call logs maintained for customer service and project management.
Website Analytics – Anonymous data such as IP address, device type, and browsing behaviour, collected via tools like Google Analytics and Microsoft Clarity (see our [Cookie Policy] for details).
How We Use Your Information
We use your information to:
Respond to enquiries and provide quotations or project updates
Deliver and manage roofing projects and services
Improve our website’s performance, usability, and security
Send marketing or promotional updates (only with your consent)
Personalize your customer experience and communication
IP Addresses & Cookies
We collect limited technical data, such as IP addresses and device information, to ensure website performance, security, and accurate analytics.
This may include use of:
Google Analytics
Microsoft Clarity
Google reCAPTCHA v3
For further information on cookies and your preferences, please see our [Cookie Policy].
Data Storage & Transfers
Some personal data may be stored or processed outside the UK or EU (for example, via cloud hosting or email services). By using our website and services, you consent to these transfers.
All data is handled in compliance with GDPR, and sensitive information such as payment data is encrypted via SSL technology.
Please ensure that any login or access credentials (if provided) are kept secure and not shared with others.
Sharing of Data
We only share your personal data with:
Trusted staff, subcontractors, or partners directly involved in your project
Reputable third-party providers that support our business operations (e.g. payment processors, analytics tools, CRM software)
We never sell, rent, or trade your personal information to third parties.
Your Rights
Under GDPR, you have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time
Object to data processing (e.g. direct marketing)
File a complaint with the Information Commissioner’s Office (ICO)
Access Requests
To request access to your personal data, please contact us by email.
A small administrative fee (up to £5) may apply in limited cases as permitted by law.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in technology, regulations, or our business practices.
The latest version will always be published on this page with the updated effective date.
Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
ME Roofing Leicester
56 Morcote Rd, Leicester LE3 1QX, United Kingdom
Email: me.roofing01@gmail.com
Phone: +44 7860 658703